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‎01-15-2019 01:02 PM - edited ‎01-15-2019 01:22 PM

HP Recommended
Product: HP OMEN 25 144hz Monitor
Operating System: Microsoft Windows 10 (64-bit)

I bought a new HP OMEN 25 Monitor a few months ago. The entire screen of the monitor now randomly flickers black and also gray lines/glitches appear on and off in quick succession on the right hand side of the screen.

 

- I have tried a factory reset from the monitors controls

- I have unplugged and replugged in everything

- I used HDMI and DisplayPort and had same trouble

- I plugged in various devices (besides just my PC), and the issues persisted so I know it is an issue with the monitor.

Seems like this trouble is a random thing. Sometimes monitor works good 8 and more hours, sometimes i got this trouble after a few minutes.

1 REPLY 1

‎01-15-2019 02:24 PM

HP Recommended

Hello @dartwantuz

 

You would do best to make a warranty claim and let HP fix it.

Use this link to contact them with.

Choose the country you are in, then choose Support and follow the prompts.
NOTE: Options and hours of operation vary between countries.
Contact HP Worldwide | HP® Official Site

 

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