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yukikaze
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OMEN sequencer MAcros not working

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OMEN Sequencer
Microsoft Windows 10 (64-bit)

I've been trying to get my macros to work but they don't. I made a simple key binding, the word "yikes" and set to to all 5 keys. They don't work. My omen command center key also doesn't work either. I tried to uninstall and reinstall the command center software, I can't find where to uninstall it in my control panel even though every other piece of software I have is there. I'm sitting on 6 dead keys and I'd like to know if I can fix this issue as I do use macros in games.

Thanks!

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Betty0610
HP Support Agent
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@yukikaze

 

Welcome to the HP Support Community.

 

Command center for Omen is now known as HP Omen Gaming Hub.

 

Try and update the Gaming Hub.

 

If that doesn't work, please uninstall and reinstall the Omen Gaming Hub: https://support.hp.com/us-en/document/ish_3912817-3737596-16 (FAQ)

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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yukikaze
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I have uninstalled and reinstalled the software, the issue is still persisting.

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Betty0610
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Did you try and update the Gaming Hub?


I am an HP Employee

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yukikaze
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Yes I have. There are no updates. It's the current verion.

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Betty0610
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Create a macro using this: http://h10032.www1.hp.com/ctg/Manual/c06060374.pdf - Page number 4 Chapter 2 Using the software

 

And this for customizing the lighting on OMEN Computers and Peripherals : https://support.hp.com/us-en/product/omen-by-hp-sequencer-keyboard/22864629/document/ish_3912817-385...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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