Omen Accelerator PSU not powering off after full shutdown

[bt5e]

Hi all,

Having the issue with Omen Accelerator PSU not powering off after full shutdown. I have found other threads in the forum with similar situation but no resolutions. Can anyone from HP support help?

Thanks

Related threads:

- https://h30434.www3.hp.com/t5/Gaming-Accessories/Omen-Accelerator-How-to-Shut-Down/td-p/6654553

- https://h30434.www3.hp.com/t5/Gaming-Accessories/Omen-Accelerator-PSU-not-powering-off-after-full-sh...

- https://h30434.www3.hp.com/t5/Gaming-Desktops/Re-Omen-Accelerator-PSU-not-powering-off-after-full-sh...

[Echo_Lake]

@bt5e
Thank you for posting on HP Forums,

Echo_Lake is at your service.

I understand you are in need of support,

And to help you out, I'm sending out a Private message to assist you with the next course of action.

Please check your Private message icon on the upper right corner of your HP Forums profile

Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

[IamDefiler]

It's not designed to shutdown. It stays on all the time. I replaced mine with a PSU which has a switch on it so I could shut it down 100% without needing to cut power to the PSU power cord.