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08-06-2019 04:09 AM
Hi! Just saw the latest update to the Command Center where you can assign profiles to your games. Tried it with an Omen Sequencer to have certain keys/color combinations under a profile but it's not switching to that when the game is launched.
08-06-2019 04:52 AM
Not sure I know the answer to this one. All these features coming out in the OCC are new, so I haven't seen your issue before.
I would go to Windows Updates and run the Check for Updates button, even if it shows its up to date. Sometimes there is a file needed to make the OCC work properly.
Is your PC an Omen gaming rig, or a different computer?
Are you launching the game from the Windows Start menu, or from inside the OCC under My Games?
08-06-2019 05:45 AM
Hmm, all I can offer would be to uninstall the OCC, reboot and reinstall it again from this link...
Then run the windows update again.
If its still not working, you can contact HP Support for warranty issues with the keyboard.
Bout the best I can do for you. Its most likely within the Command Center that is the culprit.
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