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rainbowsix0011
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Omen Encoder keyboard not working on ps4 slim

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the gaming keyboard omen encoder s / n: [Personal Information Removed], sps: L73612-061, p / n: 6YW76AA # ABZ, connecting it to my playstation 4 slim via usb ports the keyboard LEDs light up, a notification appears on the screen with written external keyboard connected but the keyboard does not respond to any command trying to press the keys, on my computer it works correctly, on the ps4 slim it does not. What can I do?? I have seen on the internet some who said that the problem was the absence in this type of keyboard of the USB HID. can it hit something ?? thanks for your availability. (I used google translate to write this text)
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BiancaS
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Hi there! Thank you for visiting our English HP Support Community! 🙂

 

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

 

Thank you for your understanding.

 

Kind regards,

 

BiancaS.

I work on behalf of HP.
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rainbowsix0011
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the gaming keyboard omen encoder s / n: [Personal Information Removed], sps: L73612-061, p / n: 6YW76AA # ABZ, connecting it to my playstation 4 slim via usb ports the keyboard LEDs light up, a notification appears on the screen with written external keyboard connected but the keyboard does not respond to any command trying to press the keys, on my computer it works correctly, on the ps4 slim it does not. What can I do?? I have seen on the internet some who said that the problem was the absence in this type of keyboard of the USB HID. can it hit something ?? thanks for your availability. (I used google translate to write this text)
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