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HP Recommended
Microsoft Windows 10 (64-bit)

This morning when turning my computer back on from sleep mode, I noticed two keys weren't lighting up as they usually would. The G and X keys both don't produce light, if any at all it's quick flickers of blue/green because I usually set it to a wave of all the colors.
It wasn't like that at all last night, I never tried resetting my computer but when taking off the key, I could see the little LED lights suffering to even work. Am I just gonna have to get this repaired, or is it futile and I'll wait to get a new keyboard.

1 REPLY 1
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Hi@Jugs,

 

Welcome to the HP Support Community!

 

I understand that Keyboard LED stopped working .

 

 

Try these steps:

  1. Open Device Manager
  2. Expand Keyboards and right-click your laptop keyboard
  3. Select Update driver 
  4. Browse my computer
  5. Let me pick...
  6. There should be another option that is not the configuration you are currently using
  7. Select that and restart

Otherwise, you need to check for driver updates.

This morning when turning my computer back on from sleep mode, I noticed two keys weren't lighting up as they usually would. The G and X keys both don't produce light, if any at all it's quick flickers of blue/green because I usually set it to a wave of all the colors.
It wasn't like that at all last night, I never tried resetting my computer but when taking off the key, I could see the little LED lights suffering to even work. Am I just gonna have to get this repaired, or is it futile and I'll wait to get a new keyboard.

 Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Have a great day! 

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