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HP Recommended
Omen Sequencer
Microsoft Windows 10 (64-bit)

So like the title states. Every time my pc restarts all my lighting scenes are deleted and the profiles for each game that I painstakingly made have been deleted and it applies the default WASD in red.... this is about 2 hours of work lost. 

1 REPLY 1
HP Recommended

Hi@Bleazy, Welcome to the HP Support Community!

 

This is a great place to get support, find answers and tips, 

Thank you for posting your query, I'll be more than glad to help you out 

 

Do a BIOS update, but if you have - pressing F5 will turn it back on.  
   

However, If F5 does not resolve the issue, then make sure your OMEN is up to date using the HP Support document Using HP Support Assistant (Windows  
   

You may also try this YouTube video for more details: Click here  
   

I have a few links that should help you download and install the HP System Event Utility which should get you back up and illuminated in the right colors once the Omen Control is installed:  

The link for the System Event Utility: Click here  

  

Omen Controller: Click here  

 

             

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

 

Have a great day! 

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