04-03-2017 02:23 PM
Guys - I have received an official response from HP by way of a phone call. I was literally told to return the monitor and buy a high refresh rate panel WITHOUT GSYNC from a different company like Benq or something. HP has reached out to Nvidia and Nvidia has not responded at all.
Their Omen support team, like many of us, have concluded that it is a physical issue with the Gsync chip itself and there is nothing HP can do about the situation. Bad news, but they literally said to return their product and buy something else...
04-03-2017 02:27 PM
04-03-2017 02:31 PM
04-11-2017 03:11 PM
I'm in the same boat. I am getting nowhere with support and have to send my monitor back by the 21st of this month (April). I might hold onto it for a couple more days, but from what I'm reading I can't believe that the cost of this monitor is as high as it is and there are rampant issues...
04-11-2017 03:14 PM
Also the flickering seems to be a normal thing for Gsync. The monitors are not defective. Look here:
This simply is not true. I just bought an Acer x34 to compare to the Omen x35, and I can personally confirm the flickering issues present on the Omen do NOT exist on the Acer x34.
Because of this, I will likely be returning the Omen on Friday. Very disappointed in HPs reposnse. They should be pressuring Nvidia for answers, and racing to urgently fix such a luxury item.
04-11-2017 04:01 PM
One thing to consider is that the 35" vs 34" needs different calculation. I'm wondering if this is part of the problem with the drivers... I've heard of other people complaining about other 35" monitors flickering as well.