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Tutor
Posts: 9
Member Since: ‎04-05-2017
Message 1 of 9 (837 Views)

Omen X 35 Screen Flicker

Product Name: Omen X 35
Operating System: Microsoft Windows 10 (64-bit)

I am having the screen flickering issue while in game... Smiley Sad 

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HP Support Agent
Posts: 4,371
Member Since: ‎07-27-2016
Message 2 of 9 (780 Views)

Re: Omen X 35 Screen Flicker

@ Brynwall

 

 

Thanks for reaching out to us on HP Support Forums. Smiley Happy I came across your post and would like to help.

 

I understand that you have an HP Omen X 35 and the display flickers while playing a game. 

 

I would like to know the following information to assist you better:

  • Please let me know the exact product model no. This link will help you to find the model no: http://hp.care/2bygf7l
  • Did you check the game specifications and see your computer meets the minimum system requirements? Which game is it?
  • Do you face this issue while playing other games or while playing no games at all?
  • Please check the display resolution required to play that game.

 

Please do let me know the information. I'll surely assist you. Cheers! Smiley Happy

 

 

MKazi
I am an HP Employee

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Tutor
Posts: 9
Member Since: ‎04-05-2017
Message 3 of 9 (772 Views)

Re: Omen X 35 Screen Flicker

Your question was a generic question... Are you not aware of the HP Omen X 35 issues? This is realted to the BRAND NEW monitor. Please stop posting canned messages and read the issue.

 

Is this an issue with the new monitors? That is what I've been reading...

HP Support Agent
Posts: 4,371
Member Since: ‎07-27-2016
Message 4 of 9 (766 Views)

Re: Omen X 35 Screen Flicker

[ Edited ]

@Brynwall

 

I understand it looks scripted but I  request you to reply with the details to provide a solution. 

 

Cheers! 

MKazi
I am an HP Employee

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the Thumbs up" button!

Tutor
Posts: 9
Member Since: ‎04-05-2017
Message 5 of 9 (761 Views)

Re: Omen X 35 Screen Flicker

  • Please let me know the exact product model no. This link will help you to find the model no: http://hp.care/2bygf7l
    • HP OMEN X 35
  • Did you check the game specifications and see your computer meets the minimum system requirements? Which game is it?
    • World of Warcraft
  • Do you face this issue while playing other games or while playing no games at all?
    • I haven't tried it on many other games yet
  • Please check the display resolution required to play that game.
    • I have it set to max and it happens during the loading screen and during gameplay. I'm running a 1070 graphics card
PhD Student
Posts: 713
Member Since: ‎10-26-2016
Message 6 of 9 (755 Views)

Re: Omen X 35 Screen Flicker

[ Edited ]

Hello Brynwall

 

Well, HP Omen X 35 is useless to anybody in this forum.

 

Please provide the correct device description so folks can check it out.

 

What evidence do you have to point to the monitor.  Did you purchase this monitor with a new HP PC? Did the GTX 1070 work smooth using a different monitor? Is this an out of box issue?

 

That's great! You have an Nvidia GTX 1070. Nice graphics card. It should run like butter.

 

You want help? Then provide constructive information to help people help you.

 

Grzy

 

Tutor
Posts: 9
Member Since: ‎04-05-2017
Message 7 of 9 (747 Views)

Re: Omen X 35 Screen Flicker

[ Edited ]

You have GOT to be kidding me....!!! If you don't know what the HP Omen X 35 is then you shouldn't be responding to this thread. There is only one and it JUST came out about a week ago, you dolt...

 

Tutor
Posts: 9
Member Since: ‎04-05-2017
Message 8 of 9 (729 Views)

Re: Omen X 35 Screen Flicker

I'm also finding out that there is a SPECIFIC support team that is supposed to be handling OMEN X 35 issues...

 

Before posting about someone not giving enough information perhaps you should do a little research and not just assume I gave "constructinve information" just because you were nieve and didn't know what an HP OMEN X 35... 

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Tutor
Posts: 9
Member Since: ‎04-05-2017
Message 9 of 9 (695 Views)

Re: Omen X 35 Screen Flicker

I replied with the information you were looking for. I have since noticed this on other, fairly simple, games such as Hearthstone...

 

 

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