• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎03-12-2020 07:13 PM

HP Recommended
Product: HP Z27n G2

Help, when I want to put my PS4 in 2k resolution it says that it is not supported.  I was looking online and couldn’t find anything that could help me. I got a 2k HDMI cable, the display says that the recommended resolution is 2k but it only puts out 1080p. What am I doing wrong?


image.jpg 

 

image.jpg

 

Tags (1)
1 REPLY 1

‎03-13-2020 01:48 PM

HP Recommended

@PLSM 

 

Its specs

 

    https://h20386.www2.hp.com/AustraliaStore/Merch/Product.aspx?id=1JS10A4&opt=&sel=MTO

 

Its NATIVE resolution is   QHD (2560 x 1440 @ 60 Hz), you won't get 2160p, only 1440p.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.