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MaxPet
Level 1
12 7 0 0
Message 1 of 4
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Pavilion 500 gaming keyboard spacebar fix

HP Recommended
Pavilion 500 gaming keyboard
Microsoft Windows 10 (64-bit)

Hello. So today i bought this keyboard and when i played a game i was wondering why the spacebar didn't work sometimes.  I tried to reinstall the driver but still the same problem.

 

Then i noticed it only happens when i hold the w+a/d or s+a/d 

So this combination of buttons doesn't let me press the spacebar at the same time. What should i do to fix it ? 

Thanks.

3 REPLIES 3
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 4
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HP Recommended

@MaxPet
Thank you for posting on HP Forums,

Echo_Lake is at your service.

I understand you are in need of support,

And to help you out, I'm sending out a Private message to assist you with the next course of action.

Please check your Private message icon on the upper right corner of your HP Forums profile

Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

ECHO_LAKE
I am an HP Employee

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Wuvy
Level 1
8 6 0 2
Message 3 of 4
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HP Recommended

I have the exact same problem with my brand new azerty (french) HPPGK500.

Z +another key+ spacebar don't work !

I can't straff jump :s

(s+q/d+ spacebar work though)

When i enter the product code in assistance, it find nothing.

And I don't find any corrected firmware to dl.

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bala777
New member
1 1 0 0
Message 4 of 4
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HP Recommended

same problem, they made a "gaming keyboard" working worst then logitech 15$ wireless keyboard... no drivers at all, no fix till now

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