Problem with the microphone Huge static sound sometimes you cannot hear my voice at all

[Matheusr4]

I have bought the Omen Mindframe Headset around a year ago, and it has resulted in some microphone problems starting about 2 months ago.

    So when I was using it around 3 or so months ago it started making slight static sounds, and slowly those static sounds increased, currently, there is basically a "sweet spot" on my microphone where I can speak freely with no problems but right when you move it 1cm it starts with these very loud "farts" kinda. I've tried to open it and clean inside yet the problem persists it has improved but I don't believe that the sounds are caused by dust/dirt or anything like that. It could be a faulty piece but I am no expert on this. If whoever is reading this can help please reach out I would very much appreciate it 🙂

[Echo_Lake]

@Matheusr4

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.