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‎12-07-2018 03:24 PM

HP Recommended

Does the HP Accelerator work with this model of the omen

HP OMEN 15-CE011DX?

1 person had the same question
3 REPLIES 3

‎12-07-2018 05:59 PM

HP Recommended

Hello @ranger266

 

Unfortunately it does not. The Omen Accelerator needs a thunderbolt connection and the USB-C port on yours is not wired for such.

Im sorry.

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‎12-10-2018 03:40 AM

HP Recommended

That's odd because I have a thunderbolt port on mine and the software installed.

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‎12-10-2018 08:49 AM

HP Recommended

The ce0xx series has a USB-C port. The USB-C port has to be wired for thunderbolt throughput. Yours is wired for USB 3.0 and displyport 1.2

Page 5 of your manual... http://h10032.www1.hp.com/ctg/Manual/c06002077

The software will install, yes. But you will have issues as you are experiencing now.

 

The USB-C port is just a port. It has to be wired from factory to accept certain configurations.

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