Regarding HP Wireless Mouse X200

[Sam6543]

I reached to discuss about the mouse i buy on last year march 2024 and its not working 

[Kuroi_Kenshi]

Hi @Sam6543,

Welcome to the HP Support Community! 

Thanks for reaching out about your HP Wireless Mouse X200. Could you please share a bit more about what exactly isn’t working? Like:

– Is the mouse not turning on at all?
– Are the clicks or scroll not responding?
– Have you tried replacing the battery?

The more details you give, the quicker I can help you figure this out,

Take care and have an amazing day ahead! 🚀

Best regards,

[Sam6543]

Yes, the mouse clicks are not working properly clicking 3 to 4 time after that the click works and middle scroller also not working properly its only 1 year completed and its not working slowly slowly from past 2 months only but now its too much so i complaned to you please solve my problem. Thank you

[Kuroi_Kenshi]

Hi @Sam6543,

Thank you for the response; that sounds frustrating.

Here are a few things to look into:

Change the Battery (if you haven’t)

A weak battery can cause slow or faulty response in clicks & scrolling.

Try on a Different Computer or Laptop

If same issue happens, it’s likely a hardware issue.

If it works fine on another device, maybe a driver or port issue.

USB Dongle Check

Make sure the receiver (USB dongle) is:

Not dusty or damaged

Plugged into a direct USB port (not a hub)

Inserted into a USB 2.0 port (sometimes USB 3.0 can interfere)

If none of these steps work, I’d recommend visiting the nearest HP service center. They’ll take a closer look and help you out further: Click Here

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,