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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Reverb G2
Microsoft Windows 10 (64-bit)

Took both controllers out and they looked fine. The right has a problem with the joy stick sensor saying its always forward and when I move the controller it turns me to the right. I have temporarily solved this by pushing the thumb stick down but its impossible to play properly even when it still does it.
How do I RMA a controller, what are my options?

1 REPLY 1
HP Recommended

@gtagod

 

Welcome to HP Support Community


I understand your concerns


Since this is a Hardware issue please contact HP Support in your region for service options


1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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