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05-26-2022 02:53 AM
Welcome to the HP Support Community! I'd like to help!
I see you are experiencing issues with the HP Reverb G2 Virtual Reality Headset is not working correctly.
Check the current version:
Attach the Headset to the Host (PC), and then open Device Manager.
Locate Mixed Reality Devices.
Right-click HP Reverb Virtual Reality Headset G2 or HP Reverb G2 Omnicept, and then click Properties.
Click the Driver tab to check the version.
Update the driver:
Windows Update automatically updates the driver when enabled. To update the driver using Windows Update:
Right-click Start, and then click Settings.
Click Update & Security > Windows Update > Check for updates.
Follow the on-screen instructions to complete the update.
I have a few recommendations
- Windows 11 and high end pc with 3090 card will not have any issues with Reverb G2
- Mixed Reality Portal is updated via the Microsoft Store app.
- Try reinstall Mixed reality and remove the cables and replace them in the sequence recommended by the manufacturer.
- Check for Windows updates
Hope this helps! Keep me posted.
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Have a great day!
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