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HP Reverb G2 Virtual Reality Headset

Hi!

My G2 was working fine for quite a while, but started to have intermittent connectivity problems and at some point stopped working completely, even to a point where it wouldn't turn up as any device at all in the device manager.

The box on the (v1) cable was also blinking weirdly, so I thought it must be the infamous bad v1 cable. So I got the v2 one.

Now it *does* turn up, but only as a USB hub. Probably because the v2 cable has a hub built in now, if I understood that correctly.
But that's it.
No audio device, no video device, no mixed reality anything device, nothing.

The hub only turns up when I properly insert the cable into the headset, so I don't think it's (physical) user error. The headset warms up a bit after some time plugged in as well, so it's doing *something*.

The mixed reality portal etc. also just tell me to plug in my device. No errors, it's just not being detected at all.

The best I can come up with is a half-broken connector on the headset's side or something, but at least visually it looks fine, not even dusty.

Any ideas or advice?

1 REPLY 1
HP Recommended

I have exactly the same problem at exactly the same time, which is suspicious. I've taken the same step as Ahac to no avail.

 

I am supremely unimpressed with HP.

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