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‎05-30-2023 02:14 PM - edited ‎05-30-2023 02:15 PM

HP Recommended

My Reverb G2 headset screens are going black after 10-15 minutes of use. First the right screen followed by the left. They will stay off for about 5 seconds before coming back on. Within a minute its rinse and repeat.

I have tried different usb ports, checked the firmware is up to date, checked usb power settings, checked windows updates, checked graphic card updates - nothing works.

 

Motion and sound continues to work (screen is mirrored to view this)

 

Unfortunately for me the headset ran out of warranty on the 8th May - lucky for HP I guess...

 

Any ideas?

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3 people had the same question
1 REPLY 1

‎06-01-2023 12:32 PM

HP Recommended

Update on this. Went a brought a replacement cable and no luck.

Thanks HP. £500 for a year and 2 weeks of product which is now toally useless.

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