• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎10-05-2021 06:04 PM

HP Recommended
Product: Reverb G2
Operating System: Microsoft Windows 10 (64-bit)

Hi HP Support, I have this strange issue (also reported by someone else in an earlier post) where I bought the G2 on 21/9/2021 from amazon.co.uk but when I registered it here with HP your site says my warranty began on March 22 (22/3/2021) and I only have 7 months warranty left.

Can you reset this for me?

Category:
6 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-06-2021 07:16 AM

HP Recommended

Hi@Cuttern,

 

Welcome to the HP Support Community.  

 

As this is a warranty issue, I'd suggest you Contact HP in your region regarding updating the warranty status .

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

 

Have a great day!  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎10-06-2021 07:16 AM

HP Recommended

Hi@Cuttern,

 

Welcome to the HP Support Community.  

 

As this is a warranty issue, I'd suggest you Contact HP in your region regarding updating the warranty status .

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

 

Have a great day!  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.