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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Reverb G2
Microsoft Windows 10 (64-bit)

Hi there HP Geverb G2 owners

 

I have the following problem.

The headset is connected to my pc and for some reason the setup does not continue.

The windows mixed reality app is trying to scan my system but all it does is scanning and does not show my system.

So i can not continue with the following setup step.

I did use the "windows mixed reality pc check app", and that says that everything is fine.

 

My operating system is fine ....................windows 10

My graphicscard is fine........................3080

My graphicprogramme is fine.................27.21.14.6089(wddm 2,7)

My cpu is fine..............8700k

My ram is fine...............32 gb

My discspace is fine..................208 gb

My usb is fine...................3.0+

My bluetooth is fine....................4.0+

 

The why does it not continue the setup?

 

HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Update:

 

My problem is fixed.

I did a full reinstall of windows 10.

Everything works fine now.

View solution in original post

2 REPLIES 2
HP Recommended

Update:

 

My problem is fixed.

I did a full reinstall of windows 10.

Everything works fine now.

HP Recommended

We are glad that you managed to solve the problem;)

 

Thank you for describing the procedure performed. Thus, you will be helping other users who have the same
question.

 

Matheus.H

I work on behalf of HP.
HP Support Community Moderator
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