• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Microsoft Windows 11

HMD has worked perfectly for 11 months but suddenly had the right lens fail and then both failed.

Seems the lenses just switch off and will then switch on again and a few seconds later switch off.

Happens after around 10 minutes of use with no flickering or warning of a problem.

Happens when used with all the simulations I use such as MS flight sim and Elite Horizons.

Also in the WMR home screen.

The monitor continues to display the dual images as normal.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.