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illuminatro
New member
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Message 1 of 2
166
Flag Post

Screen Flickering Fullscreen only

HP Recommended
OMEN by HP 25 Monitor
Microsoft Windows 10 (64-bit)

Screenshot_20201218-210536_Video Editor.jpg

 Screen flickers often when in fullscreen only and only when when watching videos and playing games. I have tried redownloading graphics and monitor drivers, changing HDMI cables, and factory resetting the monitor. I have a GTX 1070 and an i7 8700. Any help would be much appreciated.

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 21,825 1,963 2,168
Message 2 of 2
Flag Post
HP Recommended

@illuminatro

 

I reviewed your post and I understand that the monitor screen flickers when you watch videos or play games.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I see that you have already followed the relevant steps and I recommend you contact support to further diagnose the issue.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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