12-07-2018 07:55 AM
bought a OMEN by HP Sequencer keyboard.
Omen command center was installed automatically by win10.
Every time after starting or rebooting my pc the lightning of the keyboard is off.
Once I start Omen command center manually the lightning gets switched on like configured in OCC.
Is there any way to start the keyboard light automatically without having to start Omen command center?
thanks and best regards
12-07-2018 01:00 PM - edited 12-07-2018 01:01 PM
I opened a case with support (5024302130).
I checked the keyboard with another PC and was not able to reproduce this issue. With the other PC the keyboard lights in both "static" and "animation" theme worked fine. In both modes the keyboard lights up once the PC is powered on, lights go off for a short period "between" bios and Windows loading. But it is fine afterwards.
With my PC the lights in static mode are not turned on when powering on the PC. In animation mode they behave like above. On - short off - on.
So I don't think it is related to some bios usb port power settings!?
Hope support can help to debug.