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    HP Solution Center Adobe Flash player error

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    Fix Windows 10 Update Issues

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Message 1 of 2
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Flag Post

Solved!

Static noise in headphones

HP Recommended
omen mindframe prime
Microsoft Windows 10 (64-bit)

I bought recently omen mindframe prime. But from first monent that i pluged headphones in to pc i was able to hear noise coming from headphones. (not from mic) Noise is reamining even if i mute sounds on my pc or disable mic. I tried headphones on anoter computers with same result. I have OMEN control center instaled. (I have sidetone turn off) Noise in headphones is reamaing static even if i change volume. So noise can be overpowered by sound. But it is annoining when you are not listening anything or on low volume.

 

Is there any way to fix this?

1 REPLY 1
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Gillgames

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Since the issue with the Headphones persists with different computers, please contact HP Support in your Region

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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