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‎04-30-2020 06:15 PM

HP Recommended
Product: Omen Mindframe Headphones
Operating System: Microsoft Windows 10 (64-bit)

My headphones don't work. I don't know what happened, they just disconnect and they never came back on. I unplugged them and plugged them back in multiple times and it never worked. When I do plug them in, they register as "USB Device". Not 'Omen Mindframe Headphones". Please help. I paid good money for these.

1 REPLY 1

‎05-08-2020 12:39 PM

HP Recommended

@EpicGamer

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Have you tried checking the headphone with other device?

While you respond to that, let's try uninstalling and reinstalling Omen Command Center.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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