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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎05-19-2019 08:05 AM

HP Recommended
Product: Hp Omen 27''
Operating System: Other

I'm hearing a ticking sound coming from my monitor PSU, it makes that noise only when the monitor is plugged into the PSU and it's turned off, it sounds like this (that's not my video) https://youtu.be/GX3ItV1IE8I

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-19-2019 05:47 PM

HP Recommended

@MrCube_ 

 

Are you saying the power brick (AC adapter) that plugs into your monitor is making a ticking noise?

If so, its most likely failing and needs replaced. AC adapters should be silent.

If you are under warranty, contact HP Support for a claim.

Contact HP Worldwide | HP® Official Site

If not warrantied, you would have to find a matching adapter from a third party source. HP does not sell them.

part number

924360-001AC Adapter - Eup5, 120W EPS 89%, 19.5V, Delta

View solution in original post

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2 REPLIES 2

‎05-19-2019 05:47 PM

HP Recommended

@MrCube_ 

 

Are you saying the power brick (AC adapter) that plugs into your monitor is making a ticking noise?

If so, its most likely failing and needs replaced. AC adapters should be silent.

If you are under warranty, contact HP Support for a claim.

Contact HP Worldwide | HP® Official Site

If not warrantied, you would have to find a matching adapter from a third party source. HP does not sell them.

part number

924360-001AC Adapter - Eup5, 120W EPS 89%, 19.5V, Delta
Was this reply helpful? Yes No

‎05-19-2019 11:39 PM

HP Recommended

Yes, that's making the noise... Thanks for helping!

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