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HP Recommended
HP Reverb G2 Virtual Reality Headset
Microsoft Windows 11

I have an Alienware M15 R6 which has a USB-C Thunderbolt 4 Port. I tried connecting my HP Reverb 2 through a DP to USB-C adaptor but could never connect. I get a 1-4 error. 

I checked nVidia software and Optimus is enabled and as far as I know the system is running exclusively on nVidia GPU instead of the Intel GPU. 

Please help as I dont want to waste my 500$ HP Reverb!

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