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03-20-2020 04:02 PM
Long story short. I wanted to use my HP Elitebook x360 830 for Gaming and bought myself the OMEN Accelerator in which I installed a ZOTAC GeForce RTX 2070 Super Edition (8GB).
I'm not a tech guy so I relied on the good experience I had in the past with HP.
But with the OMEN Accelerator I got frustrated.
I followed the instructions at https://support.hp.com/us-en/document/c05573720)
But I can't connect the Accelerator to the laptop. Only once it actually worked, but wasn't displayed in the Omen App. When I disconnected it would not reconnect again.
When I tried to install the OMEN GA1-10 Accelerator firmware update I got the error below:
However in the Thunderbolt Control Center the Accelerator gets detected.
I look forward to finally find an answer.
Thanks in advance.
03-20-2020 04:52 PM - edited 03-20-2020 05:14 PM
There are few generations of HP Elitebook x360 830, which one is yours ?
Updated: Hang on, you are trying to update firmware, but the firmware is for the following machines ONLY
- HP Spectre Notebook PC13-v0xx series
- HP Spectre x360 Convertible PC13-w0xx series
- HP Spectre x360 Convertible PC 15-bl0xx
- HP ENVY All-in-One PC 27-bxxx
- HP ENVY Curved All-in-One PC 34-bxxx
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