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Upgrading for gaming

HP Recommended
Hp omen 15-AX243DX
Microsoft Windows 10 (64-bit)
I am playing fallout 4 on my new laptop and have came across an issue where it will only allow me to play in window mode, I am wanting to upgrade the ssd and ram, I'm not sure what components are compatible with my computer. I would also like to upgrade my graphics card if that is possible! If you guys can drop names for all the compatible components it would be much appreciated!
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Hi @Jwshellhouse,


Thanks for stopping by the HP community. A very good day to you.  🙂 I reviewed the post regarding assistance with RAM and SSD upgrades for the notebook for gaming. I will be delighted to assist you here. 🙂

Superb description and stupendous diagnosis of the issue before posting. Kudos to you for that. 🙂

For better clarity and to assist you better I would require information regarding this:


For a start please try these steps:

  • Did you check the product specs of your computer?
  • Did you check the service manual of the computer?

Please check the product specs link:  

  • It came preinstalled with 8 GB DDR4-1866 SDRAM (1 x 8 GB)


  • The service manual link:  states that the computer supports a maximum of 16 GB. Please check pages 4,22,42 and 43 for a list of supported memory modules with part numbers.
  • Also, it gives you steps on how to remove and install it.

As far as the SSD is concerned the computer has an M.2 slot.

Description Spare part number Generic

  • SSD 128 GB 2280 M2 SATA-3 Value TL   827560-027 Generic
  • SSD 256 GB 2280 M2 PCIe 3x4SS NVMe TLC TL 847109-008 Generic
  • SSD 512 GB 2280 M2 PCIe3x4SS NVMe TLC TL, not for products with AMD Radeon hybrid graphics 847110-007


Please refer to pages 5and pages 41 of the service manual that gives the list of supported SSDs with part numbers and how to install it as well.


Please note that HP does not recommend upgrading either the operating system or the computer’s hardware as the components that were initially installed with the unit are certified by HP for optimal performance. However, as you are very technically inclined, I would still request you to consult a local technician like Best Buy or Staples before proceeding to upgrade the unit.

This is to ensure that there are no compatibility issues and everything is a smooth sail.


Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient, Going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat. 🙂


Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care now and have a terrific week ahead. 🙂

I am an HP Employee

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