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Usb 3.0 not working for HP VR Headset . what is usb 3.0 vs usb 3.0 ss ?

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i just got the 1440 sistem too, but it seem like usb 3.0 not being recognized by the vr program, you guys must change this because my computer has it working all ok, the usb hololens sensors, the hp windows mixed reality headset, and the hololens sensors in imaging devices all in the device manager screen. but the program dont let me go thanks to usb 3.0... returning this thing tomorrow.

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Welcome to HP Forums. This is a great place to get support, find answers and tips.


I have gone through your Post and I understand your concerns and frustration.


I have escalated your concerns to HP’s Support Team to review your case.  You should be contacted within 2 business days (this does not include weekends or holidays).


Thank you 


I Am An HP Employee

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