Warranty Dispute - Infinite Loop - No Way to Contact Support

[MunkisD]

How do I get help with a warranty dispute? I should have an active warranty based on the purchase date, though HP says it has expired. There is no option to dispute the warranty, as suggested on the support page. 

Additionally, I am unable to contact a live agent. I've tried dozens of times at all hours of the day. 

Sorry, we are unable to determine if there are any support agent options for your location at this time. You can use other resources below or please try again later.

[Max3Aj]

@MunkisD, Welcome to the HP Support Community! We're thrilled to have you here! 

Thanks for posting your query! We're here to help you navigate the warranty dispute process. 

To get started, please check out this handy guide:  https://support.hp.com/hk-en/document/ish_2534210-1364541-16  It's packed with steps to help you raise a warranty dispute. 

While you're at it, you could also check your warranty status here:  https://support.hp.com/in-en/check-warranty 

We hope this helps you get back on track! 

Take care, and have an amazing day! 

If our solution hit the spot, please click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left as that would make our day! 

Regards, 
Max3Aj

[MunkisD]

Hi Max,  

I have read all of those. The "Dispute Warranty" Option is not displayed. 

When I use any option to try to contact support, I am sent in an infinite loop back to a page that always states there are no support agents available in my area (United States).

That is why I posted here, because I have not found a way to contact support about this issue. 

[Max3Aj]

@MunkisD, Thank you for your response,  

I'm sending a private message to assist you with the next action. 

  

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link. 

  

I hope this helps! Keep me posted. 

  

Max3Aj

HP Support