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HP Recommended
HP OMEN with SteelSeries - X7Z96AA Wired Optical Gaming Mouse
Microsoft Windows 10 (32-bit)

I purchased HP OMEN with SteelSeries - X7Z96AA Wired Optical Gaming Mouse from Flipkart on 17/5/19. Recently my mouse suddenly stopped working. Hence I went for an online warranty claim as there was a 2 year warranty for the same. But on the website it shows the warranty expired on 19 April 2018. How is it possible that my product warranty expired before purchase date.

 

I want to repair my mouse ASAP, because I really liked it and was very comfortable for my big  palm.

 

HELP!!!!

1 REPLY 1
HP Recommended

@Yashd98


Welcome to HP Community

 

I have gone through your Post and would like to help

 

you can either raise a warranty dispute claim. Please refer to this Link: https://support.hp.com/in-en/document/c05084516

 

Or you can also contact HP Support in your Region

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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