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AA121
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Message 1 of 2
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Solved!

Warranty is out and I can't dispute it (best buy purchase)

HP Recommended
Omen X by HP Mindframe Headset
Microsoft Windows 10 (64-bit)

I bought this off best buy way after your website states that it has been purchased. This was bought brand new, not used.

 

I tried disputing this multiple time but I'm met with a loading gif loop. Tried talking to the virtual bot and it was no help and directed me to the community over and over

1 ACCEPTED SOLUTION

Accepted Solutions
asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
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Hi @AA121

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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1 REPLY 1
asmita6658
HP Support Agent
HP Support Agent
14,452 14,445 1,436 1,739
Message 2 of 2
Flag Post
HP Recommended

Hi @AA121

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

View solution in original post

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