Warranty related query

[Jatin182]

Hi, I bought a hp gaming mouse last year from Amazon (India) and it has 3 year warranty. So, until last month it was working perfectly but since few days it gets disconnected or the cursor stops moving or stops at a same position for few seconds and then it moves. My laptop's mouse works fluently so the issue is in the mouse as a hardware. Now, how can I claim the warranty??

[A_Gayathri]

Hi @Jatin182 ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are facing an issue with your mouse and you want to claim the warranty Not to worry I will help you to get a resolution to resolve the issue.

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

Gaya1238

HP Support