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11-17-2022 09:10 AM
My Reverb G2 has worked since I received it from Amazon in the UK on 26 November 2021. Today I am getting a 'USB device not recognised' error after switching on my PC. The headset was working 2 hours before this. There have been no hardware or software changes made to my PC since the headset was working. On logging on to the HP website for support I find that the warranty start date for my device is 18 September 2021. If there is a fault with the unit it has occurred within 12 months of the purchase date. How can the warranty start date be rectified?
11-24-2022 01:23 AM
Welcome to the HP support community.
I understand that you want to update the warranty, I am glad to assist you.
You might have to raise a warranty dispute to update the warranty.
Here is the link:- Click here
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
I am an HP Employee
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