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‎10-20-2022 06:10 PM

HP Recommended
Operating System: Microsoft Windows 11

It won't accept the serial number of the Hp Reverb G2 that they sold me. Is there any hope of assistance other than a credit card chargeback for a defective product? Is it possible to talk to a human being since HP apparently does not recognize the product they sold me from this website?

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1 REPLY 1

‎11-09-2022 07:02 AM

HP Recommended

Hi @Geetarz,

 

Welcome to the HP Support Community.

 

I understand that you are facing Hp Reverb G2. I'd like to help! 

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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