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‎12-29-2018 07:39 PM - last edited on ‎12-29-2018 07:56 PM by Retired

HP Recommended
Product: Windows Mixed Reality Headset
Operating System: Microsoft Windows 10 (64-bit)

Hello, This christmas i got a brand new HP headset (well brand new as in it was bought last year around black friday, but was not opened), when I opened it. It did not have a cable to plug into the headset, but it does include the controllers. I can't find the receipt, but I do have the codes on the side of the headset,.

 

Serial NO: [removed per Rules Of Participation]

Product NO: 2HJ34AA#ABA

Model NO: VR1000-100

 

I checked the price and model number for the cable, and I'm a bit confused to why it is 150 dollars.

 

1 person had the same question
1 REPLY 1

‎12-31-2018 02:49 PM

HP Recommended

@Growlo

 

Welcome to HP forums, I see that you are getting issues with mix reality headset.

 

I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

 

Cheers.

Sandytechy20
I am an HP Employee

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