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11-03-2022 05:22 PM
Greetings, I communicate to see if you could help me with a problem. The battery of my laptop no longer works, I can not use the lapto unless it is connected to the charger. If I disconnect it from the charger the laptop turns off in minutes. I tried to find a replacement from the HP Support app but I can't find the battery. I would like to know where I could get a replacement since in the HP store it does not appear. I would appreciate the help.
11-03-2022 06:32 PM
The specs of your machine is
It uses 4-cell, 70 Wh Li-ion polymer battery part # 917724-855 which is N/A from HP Parts store
You can use part # to search online such as Amazon, Newegg, BestBuy .... eBay. Newegg is selling it for $80.00.
HP won't allow me to post the link, please help yourself.
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