• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
vr2000
Microsoft Windows 10 (64-bit)

hi,

 

my vr2000 headset had bad time with me sweating while playing beatsaber and now even if i was wiping off the sweat on the forehead cusion it became sticky and greasy and i can get rid of it...

 

i try dish soap, regular soap, many kind of degreasing product but it didn't do anything.

 

do you know how to get rid of it or where i can buy/have a replacement cushion ?

1 REPLY 1
HP Recommended

@Eliagosse Greetings from the HP Community!

I know how important being hygienic is, that said, when cleaning the face cushion, remember to:

  • Dampen a clean smooth cloth with cold water and gently wipe the area you want to clean.
  • Air dry at room temperature. Don't tumble dry, iron, or expose it to direct sunlight.
  • Don't scrub, wring, or bleach.
  • Don’t dip or soak in water

If its now sticky and the above isn't helping, you may want to get the same replaced via the HP Parts store,

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.