cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 1 0 0
Message 1 of 4
540
Flag Post

hp reverb earphone problem is not working

HP Recommended
hp reverb
Microsoft Windows 10 (64-bit)

hello. every one.

 

first.  i ordered to hp reverb from 2019/09/25. and received to 2019/10/02.    s/n :  [edited]      / p/n : 5QB37AA

but my Warranty date start 2019/08/16 ????     what happen??

 

and real ploblem is headset earphone is not working.  (left A thing is ok. right B is not working)

i try change right B to left. and then still right B is  not working.

 

maybe right B earphone is has manufacture problem.

 

hp reverb is all good. but i can hear half sound now.

 

this is new product. not used.

 

 

how can i this after service??

 

can i recive right B earphone module??

3 REPLIES 3
Highlighted
HP Support Agent
HP Support Agent
11,683 11,674 581 646
Message 2 of 4
Flag Post
HP Recommended

@henry_kim

 

Since one side not working it's likely to be a hardware issue, I would personally suggest you contact our HP Support. 

 

Click here: www.hp.com/contacthp

 

Keep me posted on further assistance. I hope that helps! 

Thank you for joining the HP Community

Have a great day ahead!

Raj1788
I am an HP Employee 

0 Kudos
Highlighted
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

thanks.

 

but contact page is not working.

 

''This product is no longer serviced by HP. You can search this website for possible solutions.''

 

anything do not contact. ex) email

 

how do help contact hp?

0 Kudos
Highlighted
HP Support Agent
HP Support Agent
11,683 11,674 581 646
Message 4 of 4
Flag Post
HP Recommended

@henry_kim

 

I have sent you a private message, to get in touch with the HP Support that cannot be shared in a public post.

Can you please check your inbox on the forums page for the private message.

 

Keep me posted.

 

Have a great day!

Cheers 🙂

Raj1788
I am an HP Employee 

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation