my hp gaming mouse m260 backlight is not working

[lavan1]

my hp gaming mouse m260 backlight is not working

[Kuroi_Kenshi]

Hi @lavan1,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your gaming mouse!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Check Connection:

• Ensure that the mouse is properly connected to your computer.
• Try unplugging and re-plugging the mouse into the USB port.

Check Software:

• Make sure you have installed any drivers or software specifically for the HP M260 Gaming Mouse. This software often includes settings for customizing lighting.
• Visit the HP Support Page to download the latest drivers and software updates if you haven’t already installed them.

Software Settings:

• Open the HP Gaming mouse software (if installed) and check the settings related to backlight or RGB lighting.
• Ensure that the lighting is enabled and set to the desired mode.

Check on Different Device:

• Try connecting the mouse to another computer to see if the backlight issues persist. This can help determine if the problem is with the mouse or the computer.

Restart Computer:

• Sometimes restarting your computer can resolve peripheral issues including mouse backlights.

Inspect the Mouse:

• Check for any visible damage to the mouse, particularly around the LED lights and connection area which may be impacting the functionality.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,