my pc does not detect the usb-c cable. i think my c port doesnt work?

[stewie007]

if i use the usb a to c adapter, "Make sure the USB cable is plugged into the SuperSpeed USB 3.0 port." error 4-1

if i use the type-c ss port, "connect your headset"

mainbaord: b450 tomahawk max

[praveenbv]

Hi@stewie007, Welcome to the HP Support Community!Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community! I came across your post and wanted to assist you. I understand you are having issues with USB ports not working. Don't worry we'll work together to find a solution for you.

Various methods available to fix (for error code 43): 

• Uninstall and then reconnect the external hard drive 

• Install Hotfixes that resolve issues that may exist on Windows 7 

• Install the latest Windows Updates 

• Reinstall USB controllers. 

• Update the BIOS.

For more steps: Click here

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[stewie007]

didnt help.

btw. im talkign about reverb g2 which doesnt wanna connect to my pc