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12-13-2020 09:08 AM
Hi@stewie007, Welcome to the HP Support Community!Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community! I came across your post and wanted to assist you. I understand you are having issues with USB ports not working. Don't worry we'll work together to find a solution for you.
Various methods available to fix (for error code 43):
Uninstall and then reconnect the external hard drive
Install Hotfixes that resolve issues that may exist on Windows 7
Install the latest Windows Updates
Reinstall USB controllers.
Update the BIOS.
For more steps: Click here
Hope this helps! Keep me posted.
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