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emanshiu
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Message 1 of 2
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smearing / ghosting on Omen 32 inch- any ideas?

HP Recommended
omen 32
Microsoft Windows 10 (64-bit)

I have a smearing/ghosting issues when I work in maya wireframe. when you drag side to side or up and down, it almost looks like the image is smearing. Some thing happens in Photoshop on the black areas. Side to side movement will smear the image, I've tried different cables and different input ports, no dice. I have a second monitor (an old dell) that works just fine so I don't think it's a video card/nvidia issue. Changed response time, no dice. any ideas?

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@emanshiu,

 

Welcome to the HP Support Community!

 

Have you tried updating the graphics driver and BIOS on your computer?

Does this issue appear on all the applications you use?

 

If yes, then as you have mentioned that the other monitor works fine with the same computer, it looks like a hardware malfunction. I suggest you contact support and check the available service options for the monitor.

 

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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