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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi,

 

I am trying to contact hp support but the website does not recognize my serial number. I've entered it every possible way (I vs 1, 0 vs O etc), this is a problem on your end. Can someone please send me a phone number I can call? It's very frustrating that I can't get around this error just to connect to support!

 

Thanks

2 REPLIES 2
HP Recommended

Hi @bakufweiasdch,

 

I’d recommend you contact HP Phone Support in your region for assistance

 

Follow the instructions below to reach them:

 

1) Click on this link - https://support.hp.com/us-en/contact-hp

2) Select your product type below.

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Select the chat or get phone number options based on your preferences. 

6)Fill the web-form and proceed further.

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Have a great day! 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

HP Recommended

Can you support people even read?

How can you suggest to fill in a serial number in the support site to someone that says his serial number isn't recognised by the support site?

 

 bakufweiasdch, of your product is a reverb g2, the serial is in the inside of the headset

https://amp.reddit.com/r/HPReverb/comments/k14m68/psa_where_to_find_the_g2_serial_number/

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.