0x129 Bios

[_m_1]

I would like an official response from someone from HP as to when this update 0x129 bios is being released to fix the instability issues with 13th and 14th gen Intel CPUs. I have looked through this forum but have never actually seen any information from HP addressing when this update will be coming.

[Paul_Tikkanen]

Sorry, but you won't get that kind of information here, since this is a peer-to-peer forum and we don't work for or represent HP.

I recommend you contact HP customer service starting at the link below and see if they can provide any information regarding a BIOS update to remedy that problem.

Contact HP. How may we help you? | HP® United Kingdom

[_m_1]

HP support agents reply on here though?

[Paul_Tikkanen]

What I have done is to request a HP support agent contact you, so hopefully someone will.

[_m_1]

Ok, thank you

[Paul_Tikkanen]

You're very welcome.

[_m_1]

Nobody has contacted me?

[_m_1]

Still no contact

[Sneha_01]

Hi @_m_1 

I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Hope this helps! Keep me posted for further assistance.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571 

HP Support

[_m_1]

Hi, I do not seem to have access to private messages?

Edit: I seem to have access now