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‎06-18-2020 02:09 AM

HP Recommended
Product: HP desktop
Operating System: Microsoft Windows 8.1 (64-bit)

رفعت شركة الكهرباء الجهد الى 265فولت ولم يعد الحاسب الآلي يعمل على هذ الجهد حيث انه يعمل بشكل جيد على جهد 220فولت ارجو حل المشكله وشكرا لكم

2 REPLIES 2

‎06-18-2020 07:49 AM

HP Recommended

Hey @saleh80  !

Hope your doing fine!  🙂

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.





Thank you for your understanding.

Regards.

I work on behalf of HP.
HP Support Community Moderator
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‎06-19-2020 06:20 PM - edited ‎06-19-2020 06:29 PM

HP Recommended

@saleh80,

If you can read English:

Your saying the locale utility increased to power grid to 265V from the standard 220V.

Most HP desktops can source 120-230V.  If you get a step-down transformer from 265V to 220V

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

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