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brantodb01
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25x 144Hz monitor keeps going black on windowed borderless games

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Microsoft Windows 10 (64-bit)

25x 144Hz monitor keeps going black on windowed borderless games.

Sometimes it's ok but most of the time when trying to play it'll just go black when I move the mouse, it works fine for other purposes such as web browsing.

 

It's still connected when it goes black, windows recognises a monitor there and I still get audio feedback when moving the mouse around.

I'm using the correct driver, my GPU driver is up to date and am connected via a display port

 

This happens if the monitor is 144Hz or 120Hz, however if I update the Hz it should use while the game is open it stops going black

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Riddle_Decipher
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@brantodb01 Here's a few steps that should help:

Go to your Windows display settings, hit the Advanced Display settings button at the bottom of the page. Under the monitor listing, hit Display adapter properties for display #. In the pop up hit the monitor tab, and change the drop down menu to 144Hz.

 

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Riddle_Decipher
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brantodb01
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That's how I got the monitor to run at 144Hz or 120Hz, but the problem is that the screen goes black while playing games at these Hz

If I change the Hz while the game is open it fixes it but only for that session, is there anything I can do to make it so I don't have to use this work around every time I want to play a game?

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Riddle_Decipher
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@brantodb01 If that's what you've been doing all along and you are being forced to do it each time you need to use a game, you may want to check the device with an alternate monitor to identify the cause of the failure, and let me know how that goes.

Riddle_Decipher
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brantodb01
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Yeah it's definitely just this monitor for whatever reason. Is there something I can do to fix it or is it best to just return it?

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Riddle_Decipher
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@brantodb01 It's best you get yourself a replacement, let me know how that goes,

Have a good day!

Riddle_Decipher
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