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‎12-01-2020 04:42 PM - edited ‎12-01-2020 04:43 PM

HP Recommended
Product: HP Pavilion Gaming Desktop 690 0xxx
Operating System: Microsoft Windows 10 (64-bit)

I'm trying to connect another monitor to my computer (I have the normal computer monitor, a screen drawing tablet, and this new monitor I am trying to connect), but it seems that the only HDMI port that is left is blocked by a plug. Is there any way to remove the plug or connect the monitor in another way?

May be inactive in the thread.

1 REPLY 1

‎12-02-2020 02:29 PM

HP Recommended

@Rinnriana 

 

What is your HP Pavilion Gaming Desktop 690 0xxx ? Looks like it has a video card. Machine with video card all video output ports on motherboard are disabled that why they are covered.

 

One example HP Pavilion 690-0024

 

         https://support.hp.com/in-en/document/c06124756

 

The above machine has AMD Radeon RX 580 therefore NO integrated graphics.

 

You have to use port(s) on the video card itself.

 

Regards.

BH
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