10-26-2018 10:11 AM - edited 10-26-2018 11:00 AM
2 issues at the moment.
1. When I boot up the PC I am getting 3 long beeps and 2 short beeps, I have looked up what might be wrong and it looks like it is a hardware failure with the RAM, I have tried reseating it in the different slots but nothing seems to get it to work. When this started yesterday, I was able to get it to work by unplugging the hard drive, turning it off and plugging it back in however now it seems that even this little workaround won't get it to boot up anymore.
2. The warranty has expired however it says that it started in August 2017 and I hadn't even bought the PC then, I bought the PC on 31/12/2017.
Thanks for any help that you can give.
10-27-2018 01:16 PM
Thank you for joining HP Forums.
It's a pleasure assisting you in finding answers to your technical queries.
It is a hardware issue with the computer, I have sent you a private message, to contact HP Phone support that cannot be shared in a public post.
Can you please check your inbox on the forums page for the private message.
However use this link: https://support.hp.com/in-en/document/c02222922 for your reference.
Have a great day!
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