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‎09-13-2019 05:57 PM

HP Recommended
Product: Omen Obelisk
Operating System: Microsoft Windows 10 (64-bit)

I've recently encountered some issues with my 9 month old Omen Obelisk pc. At first, I would turn the power on to be greeted with a "Please shut off power and plug in all PCei power cables" error message. I messed with the computer power cord which worked for a while, until recently the PC would just boot up a black screen with three long beeps and three short beeps, repeating after the last short beep. Any idea on what the issue could be?

1 REPLY 1

‎09-15-2019 07:25 PM

HP Recommended

@Weebst , welcome to the forum.

 

What is the full model of the computer? I need this information to review the specifications of it. Please don't furnish the Serial # or other personal information.

 

I believe that you may have a video card problem.  However, I will need the above information to know if you have onboard video.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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